Refund policy

At SheCycle, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return and refund policy to ensure your peace of mind.

Returns:

• You may return unused, unwashed items within 30 days of purchase for a full refund or exchange.
• To initiate a return, please contact our customer service team with your order number and reason for return.
  
• Please ensure that items are returned in their original packaging and condition.

Refunds:

• Refunds will be processed within 7-10 business days upon receipt of the returned items.
• Original shipping charges are non-refundable.
• Refunds will be issued to the original method of payment used for the purchase.

Exchanges:

• If you wish to exchange an item for a different size or color, please contact our customer service team to arrange the exchange.
• Exchanges will be processed promptly upon receipt of the returned item.

Damaged or Defective Items:

• In the rare event that you receive a damaged or defective item, please contact us immediately with photos of the damaged item.
• We will replace the item free of charge or issue a refund, depending on your preference.

Contact Us:

If you have any questions or concerns about our return and refund policy, please don't hesitate to contact our customer service team. We're here to help!