Shipping policy
At SheCycle, we strive to provide fast and reliable shipping services to ensure that you receive your orders promptly and in excellent condition. This Shipping Policy outlines our procedures for order processing, shipping rates, delivery times, and more.
Order Processing:
- Once your order is placed, it will typically be processed and shipped within 1-2 business days, excluding weekends and holidays.
- Orders placed after 12:00 PM (local time) may be processed on the next business day.
Shipping Rates and Methods:
- We offer shipping options at checkout, including standard and expedited shipping.
- Shipping rates are calculated based on the destination, package weight, and shipping method selected.
Delivery Times:
- Standard Shipping: Delivery typically takes 3-7 business days within the United Kingdom, depending on the destination.
- Expedited Shipping: For faster delivery, you can choose expedited shipping at checkout, with delivery times ranging from 1-3 business days within the United Kingdom.
International Shipping:
- We currently offer international shipping to select countries. Shipping rates and delivery times vary depending on the destination.
- Please note that international orders may be subject to customs clearance procedures, which can cause delays beyond our control.
Order Tracking:
- Once your order is shipped, you will receive a shipping confirmation email with tracking information.
- You can track your order's progress online using the provided tracking number.
Shipping Damage or Issues:
- In the rare event that your order arrives damaged or is missing items, please contact us immediately.
- We will work with you to resolve any shipping issues and ensure that you receive a satisfactory resolution.
Contact Us:
If you have any questions or concerns about our Shipping Policy or the status of your order, please get in touch. Our customer service team is here to assist you and provide support throughout the shipping process